AI Powered Incident Investigation

Stop chasing
alerts.
Find the
root cause.

Gekko Probe finds what your monitoring tools miss: the root cause hidden inside thousands of alerts. It delivers clear answers in minutes while your sensitive data stays protected from AI providers in your environment.

  live alert stream — db-prod cluster
0 alerts fired
HOURS Human Investigation
Minutes to RCA
The Problem

Your alerts are piling up.
Your team can't investigate them all.

Monitoring tools are designed to detect problems, but root cause investigation still depends on human effort. That process is slow, expensive, and doesn't scale.

Missed Root Causes
Important issues stay hidden in thousands of events.
Longer Outages
Engineers spend hours searching instead of fixing.
Higher Operating Costs
More overtime, more escalations, and slower response times.

Slow hunts cost you. Fast evidence saves you.

Traditional Human Investigation

Traditional human investigation starts with an alert. The engineer then juggles between dashboards, logs, and timestamps, leaning on gut feelings and memories of past outages. The whole ordeal takes anywhere from 30 minutes to a few hours. When done, the answer usually stays in their head or gets lost in a Slack thread.

Automated AI Investigation

With Gekko Probe, the moment an alert fires, it scans the full event cluster, checks timing and patterns, tests hypotheses, builds a clear evidence chain and highlights the root cause with recommendations in just minutes. All findings are saved as reusable records, so you never need to rely on memory or dig through old chats again.

⚠️ TRADITIONAL HUMAN INVESTIGATION
⚠️Alert
👨‍💻Human Investigation
đź§ Tribal Knowledge
⏱Hours
❓One-Time Fix
âś“ GEKKO PROBE
⚠️Alert
🤖AI Investigation
đź”—Evidence Chain
⚡RCA in Minutes
♻️️Reusable Knowledge

Other AI Summarizes. Gekko Probe Investigates.

Most AI tools summarize your alerts. Gekko Probe investigates them the same way a senior engineer would. It forms a theory, tests it against your data, and writes up exactly what went wrong and what to do about it. And your actual log data never leaves your environment.

01
📥
Events
Thousands of alerts arrive from your monitoring tools.
02
🔍
Find the Signal
Gekko Probe cuts through the noise and identifies what matters.
03
đź§ 
Investigate
Gekko Probe forms a theory, tests it against your data, and follows the evidence.
04
đź”—
Connect the Evidence
Gekko Probe traces the chain of events to find the root cause.
05
🎯
Explain What Happened
Your engineer gets a clear RCA, the evidence behind it, and what to do next.

Three agents. One answer.

Gekko Probe does not ask one AI to guess the root cause. Three specialized agents investigate the incident together. The first identifies the signals that matter. The second tests the theory against the evidence. The third connects the findings and determines what actually went wrong.

🔍
Agent 1 — TriageAgent
Detective
  • Reviews thousands of events
  • Identifies patterns, timing, and affected systems
  • Separates meaningful signals from noise
  • Forms an initial root cause hypothesis
  • Creates a targeted plan for deeper investigation
🔬
Agent 2 — AnalysisAgent
Forensic Analyst
  • Reviews the initial hypothesis
  • Identifies what evidence is missing
  • Requests additional data for investigation
  • Tests the theory against the evidence
  • Confirms or challenges the root cause
📝
Agent 3 — SynthesisAgent
Lead Investigator
  • Connects the evidence across the incident
  • Determines the root cause and confidence level
  • Explains the sequence of events and impact
  • Recommends immediate actions and next steps
  • Delivers an escalation-ready RCA

The AI investigates your data.
It never reads your data.

Today's monitoring tools are good at one thing: telling you something is wrong. They send an alert, correlate a few together, and then hand the problem to a human. That human then spends the next hour digging through logs trying to figure out why. Gekko Probe automates the entire Root Cause Investigation process.

âś… What the LLM Sees
# Incident cover sheet (metadata only) host: db-prod-02 ci_type: PostgreSQL severity: CRITICAL timestamp: 2025-06-01T14:00:00Z # Statistical summary total_events: 10,000 top_error: connection_timeout top_error_pct: 80% # How to query data data_var: splunk_logs probe_budget: 3 iterations token_budget: 5,000 remaining
đź”’ Locked in the Sandbox
FATAL connection_timeout at 14:00:01.123 PID 8821, user=admin, IP=192.168.1.5 FATAL connection_timeout at 14:00:01.456 PID 8822, user=admin, IP=192.168.1.5 FATAL connection_timeout at 14:00:01.789 PID 8823, user=admin, IP=192.168.1.6 FATAL connection_timeout at 14:00:02.001 PID 8824, user=svc_account, IP=10.0.0.8 ... 9,996 more lines with raw PII, credentials, internal IPs, and sensitive operational data ...
đź”’

Raw logs never leave
the sandbox environment

01
⚠️
Alert Fires
Your monitoring tool detects a problem and sends an alert.
→
02
đź”’
Sandbox Created
Gekko Probe isolates your raw log data in a secure environment. No data leaves.
→
03
đź§ 
AI Investigates
Agents query the sandbox, form theories, and test them — never reading raw data directly.
→
04
đź”—
Evidence Built
Each query adds a verified data point to the evidence chain.
→
05
đź“„
RCA Delivered
A clear root cause report lands in your engineer's hands — in minutes, not hours.

Every tool sees the fire.
None of them put it out.

Today's monitoring tools are good at one thing: telling you something is wrong. They send an alert, maybe cluster a few related ones together, and then hand the problem back to a human. That human then spends the next hour digging through logs trying to figure out why. Gekko Probe skips that step entirely — it does the digging itself.

Seeing the problem is not the same as finding the cause.

Traditional Monitoring Competitor's AI ⬡ Gekko Probe
Identify Warnings Human + Tools AI-Assisted Automated
Gather Facts Human AI-Assisted Automated
Form Hypothesis Human AI-Assisted Automated
Investigate Data Human Human + AI Automated
Index Findings Human Human Automated

The alerts your team never reaches aren't just noise.

Some of them contain the exact signals that explain why your systems fail. Gekko Probe finds the signal, investigates the evidence, and delivers the root cause in minutes.